Customer Service
Customers consistently praised the friendly, professional, and attentive service provided by the staff, highlighting their communication and personal touch.
Quality of Work
The quality of repairs was frequently noted as exceptional, with many customers expressing satisfaction with the results and attention to detail.
Timeliness
While most reviews praised timely service, there were some complaints about delays and lack of communication regarding estimated completion times.
Family Atmosphere
Many customers appreciated the family-owned nature of the business, feeling welcomed and valued throughout their experience.
Expertise
Eagle Body Works is recognized for its expertise, particularly with BMWs, and customers felt confident in the quality of parts and workmanship.