Business Details
About
Men's Big & Tall ClothingMen's Clothing StorePlus Size Clothing StoreSportswear StoreT-Shirt StoreWork Clothes Store
Whether you're looking for casual shirts and jeans, performance clothing, top brands or more, you’ll find everything you need in your fit and size at your nearest DXL Big + Tall store in Fort Worth. Choose from clothing and dresswear and shoes and accessories, from exclusive DXL labels and leading brands that are designed to precisely fit Big and Tall proportions. Visit DXL at 4840 SW Loop 820 today to find styles designed for you and your budget.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
245 reviews
5 stars
196
4 stars
26
3 stars
10
2 stars3
1 star
10
- PNPetrina Newsome1 day ago1.0If I could give 0 stars I would. I had to use the restroom in this establishment and the women's restroom was occupied. I went over to the men's restroom as I couldn't hold it. Nature calls. As soon as I am in the restroom butt naked, the male associate opens the door and barges in. No apology, no nothing. When I went back up front and confronted him, he made every excuse in the book to not accept accountability for his actions and say basically it was my fault because I was in the men's restroom. They claim you have to ask employees to use the restroom. There was no sign on the door to inform customers of this "policy". They assumed I was stealing. No one wants to steal any of that cheap crap from DXL. I work my tail off for everything I have. I don't need to steal anything. I will never return to this location that disregarded my private moment and shamefully ruined the remainder of my weekend. I hope this establishment closes soon. You don't treat law abiding paying customers like trash. You treat customers with respect and dignity.
- PLPatrick LangAug 22, 20255.0Called in to inquire about sizes for some pants and Jesse answered every question patiently and professionally. I really appreciate good customer service and he exemplified the experience that made me feel comfortable
- BBBiddy BAug 20, 20252.0I’ve been a customer of this franchise and location for at least 15 years, and I never had an issue until recently. The customer service experience has always been pleasant until recently. I returned an item for a refund and was told that my refund could only be processed with a card. I paid cash during the initial transaction, and I expressed that I wanted a refund in the same manner. Although, the gentleman was kind, he refused to refund my purchase with cash. He stated that he could only process my refund with a card. As a loyal customer, I am extremely disappointed and dissatisfied with my experience and the outcome. Now I have to wait for my refund to process to my financial institution for whatever length of time it takes. For the record, I still don’t have my funds from the refund. Conveniently, the manager was unavailable when asked to speak to him or her. I will never shop here again. I hope it was worth it.
- WRWilliam ReedAug 11, 20255.0It was our first time in DXL and I needed a suit for our sons upcoming wedding. Cheyenne was an amazing resource and helped me in every aspect of my experience. My wife and I left in amazament at the quality of products in the store and employees. You have a new customer for life!!
- CRChristie ReedAug 9, 20255.0First time to store and was very impressed. Cheyenne was extremely helpful and made shopping so easy! Amazing service! Thank you!