Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist with finding the right fit and style.
Store Environment
The store is noted for being clean, well-organized, and welcoming, contributing to a positive shopping experience.
Product Selection
There is a good variety of clothing options available for big and tall sizes, although some customers expressed a desire for more affordable pricing.
Online Experience
Some customers reported issues with online orders and spam emails, indicating a need for improvement in the online shopping experience.
Staff Recognition
Specific staff members, such as Naomi and Crystal, received multiple mentions for their exceptional service, highlighting the impact of individual employees on customer satisfaction.