Dutch Bros Coffee

4.6
316 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Location

Dutch Bros Coffee
4810 Woodrow Bean Transmountain, El Paso, TX
79924, United States

Hours

Reviews

4.6
316 reviews
5 stars
257
4 stars
27
3 stars
4
2 stars
7
1 star
21

What are people saying?

AI-generated from customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, highlighting their positive interactions and willingness to assist.

Speed of Service

Numerous reviews mentioned slow service, particularly during busy times, with some customers expressing frustration over long wait times.

Drink Quality

While many customers enjoyed the drinks, there were complaints about inconsistency in drink preparation and quality.

Atmosphere

The overall vibe of the location was frequently described as upbeat and welcoming, contributing to a positive customer experience.

Pet-Friendly

Customers appreciated the pet-friendly environment, with staff often providing treats for dogs.
  • NM
    Nadia M
    Oct 26, 2025
    1.0
    Every time I come to this specific Dutch Bros they always take forever. I’ve literally been in line since 7:40 pm and it’s now 8:20 pm and there’s no way to get out of this line. Very upsetting.
  • NO
    Naydelin Olivas
    Oct 17, 2025
    5.0
    Erik and Zoe were so nice !! good costumer service
  • MM
    Manuel
    Oct 15, 2025
    1.0
    Been waiting for 10 minutes that’s ridiculous when there’s only 3 cars ahead of me
  • AG
    Alejandra Granillo
    Sep 22, 2025
    1.0
    If you value your time avoid this location! Placed order at window at 9:28 pm and didn’t get coffee order until 10:04 pm. Asked the cashier for our order multiple times and completely disregarded us, they continued to assist the drive through orders. Cars that arrived much later than us left 20 plus minutes before us. Not to mention, the girl who took our order added her own tip and asked if we were okay with the quantity she chose. We’re very frequent buyers at Dutch and never experienced such terrible customer service than at this location.
  • VV
    Victoria Valles
    Sep 20, 2025
    5.0
    My husband and I were craving a drink, so we stopped by the old faithful Dutch bros! I tried the vanilla matcha (0/5 stay away lol) but when I went up to the front and shared I wasn’t a fan, Eric was the kindest and most accommodating. He asked if he could remake or make something else for me to makeup for it, and even offered to upsize me. I’ve been to many coffee shops, and this is (sadly) not the normal. So I can’t express my appreciation enough for a wonderful experience that Eric and the Dutch fam provided for me and my family. Dutch bros has the ultimate customer service!! On a side note, the first time we went through the line, the other employees were very kind to recognize our pups and share compliments and pup cups. I left Dutch bros telling my husband “this is why we keep coming back” :))

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!