Dutch Bros Coffee

4.2
150 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires appointmentNot available

Location

Dutch Bros Coffee
877 E Hospitality Ln, San Bernardino, CA
92408, United States

Hours

Reviews

4.2
150 reviews
5 stars
108
4 stars
9
3 stars
7
2 stars
5
1 star
21

What are people saying?

AI-generated from customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing friendly and helpful staff while others faced long wait times and order mistakes.

Drink Consistency

Many customers noted issues with drink preparation, including incorrect orders and variations in drink quality.

Staff Attitude

While some reviews praised the friendliness and helpfulness of staff members, others mentioned a lack of engagement and professionalism.

Wait Times

Several customers expressed frustration with long wait times in the drive-thru, particularly during busy hours.

Location Issues

Some customers had difficulty finding the location due to poor signage and layout, impacting their overall experience.
  • OK
    Oshin Kazarian
    3 days ago
    5.0
    The coffee was great I would definitely recommend this place
  • DR
    Diana Hernandez Ramirez
    Nov 2, 2025
    1.0
    Waited 35 mins for a drink that I ordered ahead of time
  • BB
    Brian
    Oct 17, 2025
    2.0
    As someone who has been a fan of Dutch Bros for 20 years, this new location saddens me. I remember when I could go to Dutch Bros and get a great cup of coffee from a smiling employee and it helped me start my day. Maybe it’s a California spin on a more traditional model, but my visit to this location makes me never want to come back. This coffee shop has become a coffee club with a bad DJ.
  • RO
    romeo one
    Sep 28, 2025
    1.0
    My girl and I are Dutch Bros fans ever since they started popping up in California. We've been to several, from our local one to the ones in AZ. WE'VE NEVER had a bad experience until we came to this location. Not only did the staff members make us feel like we were bothering them but they were joking and playing around while making our drinks, that they made them wrong. We didn't bother going back because I already knew it didn't matter. We'd probably get attitude or things could possibly get worse. The black girl that made my drink was a little too sure about herself but still screwed my drink up. WE LOVE DUTCH BROS.. but I DONT recommend ANYONE to visit this location. @DutchBros needs to probe this location and replace the staff members before you lose more customers. ***management*** You can definitely provide the customer service link you keep sending because I will be contacting corporate. We won't let you tarnish a service we enjoy.
  • MP
    Milian De la paz
    Sep 24, 2025
    1.0
    First time going to this place, not really satisfied the fact that I got a medium drink had more ice then anything

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!