Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
Location
Hours
Reviews
4.6
532 reviews
5 stars
419
4 stars
62
3 stars
18
2 stars
12
1 star
21
- KSKaida SteffyOct 5, 20255.0Top tier customer service, always making drinks fast and correctly. If I ever have something wrong with a drink they fix it. Everyone is well mannered and handles all situations with positive and upbeat Dutch bros attitude we know and love. It’s the main reason I stay going I’ll pull through just to say hi update them in my life and grab a Bev
- AJAmanda JohnsonOct 2, 20255.0⭐⭐⭐⭐⭐ David Makes This Location Stand Out! I've been going to this Dutch Bros for years now, and I have to give a huge shoutout to David! This guy is absolutely incredible and honestly the reason I keep coming back. First off, he's amazing at his job. My order is always spot-on, and on the rare occasion something isn't quite right, he catches it immediately and fixes it with a smile—no hassle, no attitude, just pure professionalism. It's clear he really cares about getting things right. But what really sets David apart is his energy and positivity. He doesn't just hand you your coffee and move on—he genuinely brightens your day. Whether it's a friendly conversation, a good laugh, or just his upbeat attitude, he makes every visit feel personal. On rough mornings, stopping by and chatting. Dutch Bros is lucky to have someone like him on their team. If you swing by this location, you'll know exactly what I mean. Thanks for everything you do, David! You're the best!
- KRKim RoseOct 2, 20255.0I have been coming to the Crater Lake Ave and Roberts Rd stand for 20+ years. Jill and Angie have the most outstanding Customer service in the valley. They will even come out in all weather ailments to take orders. They are top notch at customer service. So don't forgot to go there and meet these two awesome ladies ♥️ From Kim they know me very well I'm a everyday customer because of such great service I don't go to any other stands.
- OOOliviaOct 2, 20255.0LOVE THIS PLACE! The manager David is my favorite! If there were an option for 10 stars, I’d give David all 10 and then some. This man doesn’t just manage a Dutch Bros—he orchestrates a symphony of caffeine and joy every single day. Walking up to his stand feels less like ordering coffee and more like stepping onto the red carpet, because David greets you like you’re the most important person in the world (and honestly, for those 2 minutes, you are). His energy? Unmatched. NASA should hook him up to a rocket because I’m pretty sure his vibes could power a launch to Mars. His memory? Terrifyingly good. I ordered one weird seasonal drink three months ago, and somehow David remembered both my name AND that I like it “extra sweet, like my soul.” Who does that?! The way he hypes up the crew is wild. It’s like watching a motivational speaker, a cheer captain, and a stand-up comedian all rolled into one. Drinks fly out like works of art—half coffee, half magic potion. I swear my caramelizer had a literal sparkle when he handed it to me. David isn’t just a manager. He’s the caffeinated Gandalf of Dutch Bros, the legend, the myth, the man who keeps the entire town running on pure happiness and espresso. Dutch Bros, if you’re reading this: give David a crown, a cape, and maybe his own national holiday.
- RLRichie LanderosOct 1, 20255.0There are plenty of Dutch Bros stands all across Medford. The thing they are all missing that this one has is a David. He doesn’t just make you a coffee. He crafts liquid art in every cup specially catered for you. He has one of the kindest souls. I went here on foot one time. Out of nowhere it started to rain. David came outside, handed me my drink and without question pointed at his grey Nissan and said “get inside, I’m taking you home”. No other stand matches this type of customer service. ⭐️⭐️⭐️⭐️⭐️
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.