Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
2,482 reviews
5 stars
2,049
4 stars
220
3 stars
60
2 stars
46
1 star
107
What are people saying?
AI-generated from customer reviews
Customer Service
Feedback on staff is mixed; while many customers praise friendly and helpful service, several reviews highlight instances of rudeness and poor attitudes from employees.
Wait Times
Numerous customers expressed frustration with long wait times, often exceeding 30 minutes, particularly during busy hours.
Drink Quality
While many customers enjoy the drinks and appreciate the variety, there are complaints about incorrect orders and inconsistent drink quality.
Atmosphere
The overall atmosphere is generally described as friendly and inviting, contributing positively to the customer experience.
Operational Issues
Several reviews mention issues with staffing and operational efficiency, leading to delays and service problems.
- KAKalli Adsit4 days ago5.0Showed up tired, half alive, and mildly dramatic, and these legends still delivered elite-level service and a fire drink. Atmosphere? 10/10. Vibes? Immaculate. Dutch stays winning.
- RPRich PecoraroNov 9, 20255.0Maddie and Kenneth are the best of the best. When ever I go in they are both the most personable and downright awesome making my various choices.
- VSValerie StephensNov 8, 20255.0Dutch is the best coffee anywhere around, hands down. They are all about making the customer happy, which is kinda rare these days.
- EGelizabeth gandyOct 26, 20254.0Never had a bad experience at this location until today. Not sure what the employees name was, but she was working the window around 11 AM. The employee was EXTREMELY rude to my grandma and treated her with nothing but disrespect. The employee should be held accountable for her behavior.
- SRShannon RishkyOct 26, 20251.0I went to the Dutch at this location and ordered 3 drinks. The golden eagle chai did not have drizzle so I asked why. The employee rudely said that you have to ask for that but I have never had to ask for the drizzle before in this drink as it is a golden eagle chai, and like the golden eagle coffee it has the drizzle as part of its allure. Additionally when I asked her not to fill the ice over the top of the cup she got upset and said that is our process. However, I know it is not as they have never overfilled my ice when I come in except today. And because she overfilled the ice I now have to dry-clean the jacket I was wearing because it overflowed and spilled all down my sleeve arm. This could have been prevented if she had 1) not overfilled and 2) put a stopper on top which she did not. I will never frequent this location again and may never shop at a Dutch Brothers again which is sad because until today I shopped at this location everyday before work.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.