Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
1,042 reviews
5 stars
796
4 stars
121
3 stars
40
2 stars
29
1 star
56
What are people saying?
AI-generated from customer reviews
Customer Service
Feedback on staff is mixed; while some employees are praised for their friendliness and attentiveness, others are reported to have rude attitudes and dismissive behavior.
Wait Times
Many customers express frustration with excessively long wait times in the drive-thru, often exceeding 20 minutes, which detracts from the overall experience.
Drink Quality
The quality of drinks is generally well-received, with many customers enjoying the variety and taste, although there are occasional complaints about incorrect orders.
Location Issues
The drive-thru setup is criticized for being confusing and causing traffic congestion, leading to a frustrating experience for customers.
Staff Recognition
Several customers highlight specific employees, like Cadence and Gracen, for their exceptional service, creating a welcoming atmosphere that encourages repeat visits.
- TMTammy McCullough2 days ago5.0Always 5 star service and good coffee.
- SSSherry Schaffner3 days ago5.0I have never had anything bad at Dutch. I no longer go to Starbucks.
- MMMadeline Martorello4 days ago1.0We left before we can even order! We pulled around 12pm and the girl outside told us we had cut a black truck in line, the black truck was parked basically in another parking lot and there’s no way we could’ve known that they were before us, she was extremely rude about it and told my boyfriend to back out as a car was driving by and almost caused us to hit them. Then she told us they’re taking our order at the front, when she’s standing there with an Ipad and a long line. My boyfriend and I were so upset we didn’t even want anything anymore, having rude employees drives away your customers:(
- LTLucy Tippetts6 days ago5.0Oh my gosh that girl I just had in the Drive-Thru was the best ever she literally made my whole week before the week has even started, thank you so much guys
- JVJust VeeOct 16, 20251.0On October 16, 2025, at approximately 8:20 am, I came to this DB's location. I walked up to the window, instead of using the drive thru. I patiently waited behind a customer who was having issues resetting the app on his phone. He had already placed his order, but couldn't navigate his app. The DB's staff member appeared to be annoyed with this customer. As I was waiting, another customer arrived after me. When the customer with the app issue was done, the DB's employee told the customer who arrived after to me to come to the window and asked her if she was placing or picking up. She informed the employee that she was picking up. After that customer was done, I was finally acknowledged. I informed the employee that I had actually been next in line. The employees response was, "She is picking up an order!" He never asked me if I placing or picking up an order. He was dismissive of me from the start. I'm definitely hard to miss, since I was a wearing multicolor flannel shirt. That employee was the rudest that I have ever encountered at that location. If he doesn't like his job or interacting with customers, please find someone else who can provide exceptional customer service.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.