Dutch Bros Coffee

4.3
249 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dutch Bros Coffee
3850 W University Dr, McKinney, TX
75071, United States

Hours

Reviews

4.3
249 reviews
5 stars
185
4 stars
18
3 stars
9
2 stars
11
1 star
26

What are people saying?

AI-generated from customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, with some experiencing waits of 20-30 minutes.

Staff Friendliness

Many reviews highlighted the friendly and upbeat nature of the staff, with specific employees receiving praise for their excellent customer service.

Order Accuracy

Several customers expressed frustration with incorrect orders, noting that drinks were often made wrong or inconsistently.

Drink Quality

While many enjoyed the drinks, there were complaints about drinks being watered down or not meeting expectations.

Atmosphere

The overall atmosphere was described as positive and lively, contributing to a pleasant customer experience despite service delays.
  • AB
    Amanda Blue
    Nov 2, 2025
    3.0
    I am currently in line for a coffee at 6:45 am on a a Sunday and have been here for about five minutes and still four cars deep. This used to be the best location, but the past few months the waits have been outrageous. Really rethinking my coffee choices.
  • GS
    Greg Sanders
    Oct 22, 2025
    1.0
    Why am I sitting in a 30 minute line at 1230 and ordering at the window as I see a bunch of people inside?! Insanity.
  • EO
    Erika Owens
    Oct 6, 2025
    5.0
    Always great drinks, but my latest visit, I made a comment about the amount of time to wait and the employee was so graceful about it. They work hard...tip them well.
  • JY
    Jenifer Young
    Oct 5, 2025
    3.0
    Just as high as all the others and seems to be a lot sweeter
  • AR
    Ashleigh Read
    Sep 29, 2025
    1.0
    I haven’t been to Dutch Bros in a bit but came back this morning to grab a drink. Halfway through my drink I find small little dark floaties. I have no idea what it is but will be throwing out the rest of my drink. Just gross to have been drinking something with unknown objects in my cup.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!