Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
So tired of placing a mobile order, waiting for over 20 minutes, and then being told they forgot.
SU
Steff Unni
Oct 10, 2025
5.0
Dutch Bros... always delish per usual 👍🏻
ME
Maged Elshatory
Oct 4, 2025
5.0
Staff are super friendly. Lemonade is great
JJ
Jessica
Sep 30, 2025
2.0
I have held back from making this review for a while and I gave this location several chances because it is closest to where I work.. But somehow, I noticed this is a big issue at this location and there is several low reviews About the same issue. So first of all every time I happen to do a mobile order so that it can be ready on time I show up and my drinks either not ready or I have to wait 5 to 10 minutes to just get help. I usually put my order in at least 40 minutes before I’ll be there (because somehow it’s never done) and there’s been a few times the drink is not done yet! After it’s been 15-40 minutes PAST pick up time. And the times that my drink does happen to be ready, I go up to the window and I stand there and wait and watch multiple workers pass by me see me and not even acknowledge me or ask what I need when a drink that is mobile pickup and should not take so long to hand over. I’m very respectful and patient so every time I try to be understanding that they have the drive-through line and they are busy but they really exceed the limit… I’ve tried to ask why does it take so long for someone at the window with mobile order to get a drink it defeats the purpose.. they pretty much told me they prioritize drive thru because it’s always full. Okay? But I put my mobile order way before and I’m just coming to pick up a drink that should be done!! (Should take less than 2 minutes) there’s been a few times I’ve been late work/class due to this issue.. I plan ahead and they still can’t get my drink at the time I placed the order (or remotely close). I suggest retraining or prioritizing customers at the window/ mobile orders since they just all seem to be working on drive thru drinks or drawing/ talking about non related work topics.. which makes it more frustrating ! It takes a lot for me to complain and this issue has happened to me EVERY time I visit this exact location wether it’s busy OR not busy. And today was the same issue, and to top it off my drink was nothing like what it usually should be or taste.. I threw it away because I was so upset about the wait time issue AGAIN and the flavor was just not drinkable, clearly thrown together quickly.. I hope you guys really look into this issue as many others experience it and will decide to go to another business that doesn’t have this reoccurring issue! Customer service is good they are all polite aside from them ignoring customers in the window ( literally pass by you and don’t come until 5-8 mins after)
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.