Dutch Bros Coffee

4.4
489 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Dutch Bros Coffee
575 W Olive Ave, Merced, CA
95348, United States

Hours

Reviews

4.4
489 reviews
5 stars
360
4 stars
61
3 stars
21
2 stars
10
1 star
37
  • SS
    sarah smith
    2 days ago
    5.0
    Absolutely LOVE dutch bros.
  • SB
    Shiloh Beardsley
    Oct 10, 2025
    3.0
    So tired of placing a mobile order, waiting for over 20 minutes, and then being told they forgot.
  • SU
    Steff Unni
    Oct 10, 2025
    5.0
    Dutch Bros... always delish per usual 👍🏻
  • ME
    Maged Elshatory
    Oct 4, 2025
    5.0
    Staff are super friendly. Lemonade is great
  • JJ
    Jessica
    Sep 30, 2025
    2.0
    I have held back from making this review for a while and I gave this location several chances because it is closest to where I work.. But somehow, I noticed this is a big issue at this location and there is several low reviews About the same issue. So first of all every time I happen to do a mobile order so that it can be ready on time I show up and my drinks either not ready or I have to wait 5 to 10 minutes to just get help. I usually put my order in at least 40 minutes before I’ll be there (because somehow it’s never done) and there’s been a few times the drink is not done yet! After it’s been 15-40 minutes PAST pick up time. And the times that my drink does happen to be ready, I go up to the window and I stand there and wait and watch multiple workers pass by me see me and not even acknowledge me or ask what I need when a drink that is mobile pickup and should not take so long to hand over. I’m very respectful and patient so every time I try to be understanding that they have the drive-through line and they are busy but they really exceed the limit… I’ve tried to ask why does it take so long for someone at the window with mobile order to get a drink it defeats the purpose.. they pretty much told me they prioritize drive thru because it’s always full. Okay? But I put my mobile order way before and I’m just coming to pick up a drink that should be done!! (Should take less than 2 minutes) there’s been a few times I’ve been late work/class due to this issue.. I plan ahead and they still can’t get my drink at the time I placed the order (or remotely close). I suggest retraining or prioritizing customers at the window/ mobile orders since they just all seem to be working on drive thru drinks or drawing/ talking about non related work topics.. which makes it more frustrating ! It takes a lot for me to complain and this issue has happened to me EVERY time I visit this exact location wether it’s busy OR not busy. And today was the same issue, and to top it off my drink was nothing like what it usually should be or taste.. I threw it away because I was so upset about the wait time issue AGAIN and the flavor was just not drinkable, clearly thrown together quickly.. I hope you guys really look into this issue as many others experience it and will decide to go to another business that doesn’t have this reoccurring issue! Customer service is good they are all polite aside from them ignoring customers in the window ( literally pass by you and don’t come until 5-8 mins after)

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!