Dutch Bros Coffee

3.8
505 reviews

About

Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Location

Dutch Bros Coffee
11335 Shawnee Mission Pkwy, Shawnee, KS
66203, United States

Hours

Reviews

3.8
505 reviews
5 stars
296
4 stars
39
3 stars
37
2 stars
46
1 star
87
  • SS
    Samantha Shahbozian
    3 days ago
    1.0
    Im really disappointed by this dutch bros location. I've been here a couple times and they always seem to have issues. All I ordered was a " Large Pumpkin Brulee". By the time I got to the front, I was faced with an ICED coffee. I apologized and told them I wanted a hot one, and the lady turned around and caused a scene to the other workers making it seem like it was a bigger deal than it actually was. The lady who took my order refused to admit she forgot to ask if it was hot or iced and just assumed i wanted an iced coffee. At this point I don't really care, as long as I get my drink, i'm happy. As im waiting for my order, im met with a third girl who hands me my coffee and apologizes for the mishap. First, I noticed it was a medium, not a large. Not the end of the world, I just accept it by this point, and left. When I take a sip of my coffee, I noticed it wasn't even my drink! It was a unsweetened latte. At this point i'm pissed. I was just going to take the loss, but I experienced one of the women in that stand was speaking unprofessionally about their customers, and making fun of their order calling it gross and laughing with the other coworkers saying they're going to lie to the customer and tell them it sounds good. That is not how an employee should talk to each other in front of customers. I'm just going to assume this location is poorly managed, and go somewhere else for my coffee. Because messing up someone's order is no big deal, but talking shit about your customers and being unprofessional is.
  • HB
    Heather Bradley
    Oct 16, 2025
    1.0
    This place takes FOREVER…. I’ll go down the street to Starbucks. The coffee is not worth the 20 minute wait
  • SD
    Senda Daniels
    Oct 9, 2025
    5.0
    Dutch Bro's is an addiction. 😅 Iced or hot the Golden Eagle hits the spot. My only problem, we need more stores around.
  • JS
    Jacob Shoop
    Oct 4, 2025
    2.0
    The wait is usually pretty long, the online wait estimate is completely unreliable, the hot coffee is subpar, the cold drinks are ok, good selection of SF flavors, parking is always bad because of the gym next door and the poor walkability of the area. Would rather go to Grand or Starbucks.
  • AC
    Anna Cline
    Sep 19, 2025
    2.0
    I have gone to this place multiple times hoping it'll be different, but every time the wait is consistently around a half hour even if I'm the only person in line. Today I ordered ahead at 7:40 for a pickup time at 8:00, arrived at 8:02 and didn't get my drink until 8:15. The staff is always nice and friendly so I felt bad and never left a review, but this time my drink was GROSS. I ordered the same soda I always do and instead of it tasting fruity it was straight bitter seltzer. Money straight onto the trash as I didn't want to spend another 30 mins complaining and waiting for it to be remade. Never coming here again and uninstalling the app to remind me. I am so furious that Caribou Coffee closed.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!