Business Details
About
Coffee ShopCafeTea RoomJuice Shop
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
642 reviews
5 stars
498
4 stars
54
3 stars
40
2 stars
10
1 star
40
What are people saying?
AI-generated from customer reviews
Service Quality
Many customers praised the friendly and upbeat service from staff, highlighting individual employees who went above and beyond.
Order Accuracy
Several reviews noted issues with order accuracy, including incorrect drinks and complaints about staff not listening to requests.
Wait Times
Customers frequently mentioned long wait times, especially during busy periods, with some expressing frustration over the handling of walk-up orders.
Drink Quality
While many enjoyed the drinks, there were complaints about inconsistencies in drink preparation and quality, including issues with ice levels and drink sizes.
Staff Attitude
Feedback was mixed regarding staff attitudes, with some customers reporting friendly interactions while others experienced rudeness or indifference.
- NSNoelle Screamingintothevoid2 days ago4.0Quick service in the drive through.
- JSJasmine Smith6 days ago1.0I always go there and I get the same thing every time! The soft top is supposed to be measured and poured. I’ve never had a problem before but today there was an Asian, slim, tall and feminine guy who free handed it. I asked for more with a please and he rolled his eyes at me and handed to me in a cup. He said to put on top he’d have to make it over and “here” and shoved the cup in my hand! I have never! It was that serious that I had to review the location! DO BETTER! Usually everyone is friendly he shouldn’t be dealing with people with his attitude!
- SCSylvia CantuOct 30, 20253.0Every protein coffee drink i've ever had has basically just been milk. Where's the coffee? Where's the flavor? Im paying near $7 for a cup of hot milk.
- KSKena SalinasOct 29, 20254.0It's always a long line but they do their best on time!!
- JRJocelyn RSep 22, 20251.0Lately they are very understaffed im guessing . The wait has gotten extensive. I went to the window instead of drive thru to avoid the line because they are supposed to help walk up customers first . I was told “i will be with you in a few minutes” while he continued to make four more drive through orders . Once my order was taken and $ he went back to making drive thru drinks at this point im 20 mins into my work break and standing in 90 degree heat while visibly 8 months pregnant . The girl who was taking the orders outside came inside and took the guys order from behind me I explained to her ive been waiting 25 mins for my coffee and if he isnt making it now or next i would just like my $ back . She walked away a few mins and came back with my $ instead of just making my coffee real quick . Wasted my whole break standing in the heat still no coffee !!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.