Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Boothbay, ME for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryNot available
- TakeoutNot available
- Credit cardAvailable
Location
Hours
Reviews
3.4
184 reviews
5 stars
79
4 stars
22
3 stars
26
2 stars
12
1 star
45
What are people saying?
AI-generated from customer reviews
Staffing Issues
Multiple reviews highlighted severe understaffing, leading to long wait times and overwhelmed employees.
Service Quality
Customers reported a mix of friendly service and rude behavior from staff, with many expressing frustration over poor management and lack of training.
Cleanliness
Several reviews mentioned the location being dirty and unkempt, with complaints about the overall hygiene of the establishment.
Mobile Ordering Problems
Many customers experienced issues with mobile orders, including delays, incorrect items, and lack of communication from staff.
Lack of Facilities
Customers were disappointed by the absence of a public restroom and limited seating options.
- RDRylee DunnOct 13, 20251.0Don’t order ahead at this location unless you want your money stolen! On October 8th I ordered ahead and when my husband went to pick our $21 order up, they were closed. Since then I’ve done everything possible and gone through every channel possible get my money back with zero response in return. Come to find out they’re closed for at least a month because they only have 1 employee. If you don’t have proper staff, disable your mobile ordering! And if you’re unable in time because of a no call-no show, it should be a priority to refund your customers. We know for a fact multiple customers that day were screwed over. I’m about to file a charge-back with my bank. This is disgusting behavior.
- FCFriends of Mike ConnersOct 4, 20251.0Very poor, system frozen, the poor server is frazzled. Home office support non existent.
- PLPeter LynchSep 26, 20253.0Typical Dunkin. Good coffee, the rest I can take or leave depending on how hungry I am . No seats, take out only.
- RDRobert Driver-BishopSep 17, 20251.0I was cfo of national chain for years. This is worst franchise I've ever seen. Sloppy store. Staff don't care and are sarcastic. Do yourself a favor and stay away. Seriously. I usually only write positive reviews but feel the need to protect humanity from places like this.
- JOJUAN ANTONIO MARTINEZ ORTIZAug 26, 20255.0Solo fue a comprar un sándwiches de SUBWAY, la persona que me atendió fue muy amable y rápida con el servicio.