Dunkin'

3.3
195 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Liberty Township, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4969 Princeton Road, Liberty Township, OH
45011, United States

Hours

Reviews

3.3
195 reviews
5 stars
85
4 stars
22
3 stars
18
2 stars
13
1 star
57

What are people saying?

AI-generated from customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unprofessional.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and a lack of attention to detail.

Food Quality

Several reviews mentioned stale or poorly prepared food items, including donuts and breakfast sandwiches.

Long Wait Times

Customers frequently complained about slow service and long wait times, especially in the drive-thru.

Inconsistent Experience

While some customers had positive experiences, many others expressed disappointment, indicating a lack of consistency in service and product quality.
  • KR
    Kali R
    Nov 4, 2025
    1.0
    I went to get donuts this morning. I was told they had 4 vanilla sprinkle donuts but they would only sell me 2 to "keep it fair in case someone else wanted one." I asked if someone else had ordered them and they said no. The manager and employees were smug and rude. All Dunkin are individually owned so I'll be taking my business 5 minutes down the road to the Dunkin off Princeton Glendale.
  • JJ
    Jade
    Sep 30, 2025
    3.0
    deleted my bad review because some things have changed. almost every time I get a sourdough breakfast sandwich it is still burnt, but the drinks, communication and overall customer service have made improvements.
  • CH
    Colten Hildebrand
    Sep 27, 2025
    5.0
    Love coffee period
  • RG
    Rohit Gazmer
    Sep 23, 2025
    1.0
    Just 1 lady running whole show.. took me almost 30 mins to get 1 iced coffee in driver through.. no one was ahead of me, I had to wait to make order and wait again in window to get my order.. no good..
  • RJ
    Rose Johnson
    Sep 10, 2025
    1.0
    The young lady that was taking my order was so rude. When I pulled up to the window she was actually on her phone talking poor customer service.