Dunkin'

2.1
288 reviews
Dunkin': Your Go-To Breakfast

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Westlake, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
25467 Detroit Road, Westlake, OH
44145, United States

Hours

Reviews

2.1
288 reviews
5 stars
56
4 stars
16
3 stars
16
2 stars
20
1 star
180
  • BS
    Bill Sturgeon
    2 days ago
    1.0
    This is the very definition of Quiet Quitting. The employees deliberately makes the site look like it's closed. It's just after 7pm and I definitely thought it was closed. It's supposed to close at 9pm. I saw 2 cars drive thru really quick, because it gave off even "I'm closed" vibes. Hey... owners of this franchise... do you even care, look at these reviews, 2.1 stars? How is this possible? They closed the "sandwich area", so they couldn't toast a bagel and when I got it not toasted, it was toasted, probably days ago, completely dry, and the amount of cream cheese was so thinly spread on only one side, why would I have to pay for such a tiny amount of cream cheese? Ridiculous. I'm sure it's management making these decisions.
  • HT
    Happy Toes
    Sep 22, 2025
    5.0
    👍
  • WG
    William Gomola
    Sep 20, 2025
    1.0
    A few months ago. I drove through the drive through. I asked for a large black coffee. They said “ok. Pull up to window “. I was the only one in line. I pulled forward. The girl looked at me. Never said a word. Never asked for the money. I sat there for 3-4 minutes. Waiting. How long does take to pour one coffee. After several minutes I just drove off. No communication. One star is too many. Get your act together. Zero sense of urgency.
  • EL
    Eric Larsen
    Sep 7, 2025
    1.0
    How hard can it be to get an order right with only 2 items? (2 lrg coffees- 1 black and 1 with cream and sugar) What do I get? 2 lrg black coffees.
  • TS
    Tim Skaryd
    Aug 30, 2025
    1.0
    Imagine training for a triathlon. Think of the time involved for training, practicing, losing weight, building muscle, stamina, endurance, the months if not years involved. Then double that time, that's about half as long as the typical wait at this location. I've been to probably hundred of Dunkin Donuts, including ones where you prepare the items yourself at kiasks, and this is still the SLOWEST one on the planet.