Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Los Angeles, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
181 reviews
5 stars
94
4 stars
21
3 stars
14
2 stars
13
1 star
39
What are people saying?
AI-generated from customer reviews
Service Speed
Many customers reported extremely long wait times for orders, often exceeding 20 minutes, especially during busy hours.
Staffing Issues
Numerous reviews highlighted a lack of sufficient staff, leading to overwhelmed employees and poor service.
Customer Service
Feedback indicated inconsistent customer service experiences, with some staff being friendly and attentive while others were rude or dismissive.
Product Quality
While some customers enjoyed the drinks and donuts, others complained about stale products and incorrect orders.
Ordering Experience
The transition to kiosk ordering was noted, with mixed feelings about its efficiency and accessibility for all customers.
- DHDan HelfrichNov 11, 20251.0Too busy with no one actually working. Go somewhere else.
- TATravis AngladaNov 9, 20255.0Let's get down to business. And defeat.
- ELe LlOct 20, 20255.0The employee Geoffrey/Jeffrey (sorry, don’t know what spelling he uses) working was incredibly nice and attentive. He made sure to communicate clearly about when orders were being made and kept everyone updated with a smile. He was super sweet to every customer that walked in—such a warm and positive energy to have first thing in the morning! It’s always nice to be helped by someone who genuinely cares about good service.
- RMRajiv MalhotraOct 8, 20251.0I just went to this location for the first time as alternative to Starbucks and walked back out. No customer service! Went to McDonalds instead for coffee just as good and half the price!
- DGDiane GilesOct 7, 20255.0I don’t eat donuts, I usually pickup for others. But the service is good. There is an ordering kiosk, so no wait. Clean.