Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Columbus, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
207 reviews
5 stars
99
4 stars
29
3 stars
10
2 stars
15
1 star
54
What are people saying?
AI-generated from customer reviews
Service Quality
Customer service is inconsistent, with reports of rude staff and long wait times, particularly during busy hours.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor handling of special requests.
Cleanliness
The cleanliness of the location is frequently criticized, with reports of dirty tables and unsanitary conditions.
Staff Friendliness
While some reviews highlight friendly and helpful staff, others report negative interactions, indicating a lack of consistent training.
Product Quality
The quality of food and drinks varies significantly, with complaints about stale donuts and poorly made beverages.
- CMChris MazzaNov 2, 20251.0Everything about this Dunkin location is completely awful! We waited inside for up to an hour for our drinks to be served with half melted ice! Service-1/10 It was completely filthy and Dirty, the table was very sticky and a grounded sugar all over! Atmosphere-1/10 Guy doing the Mobil orders was not calling out any orders. A complete unworthy delay to anyone’s day.
- CPCookie PopOct 17, 20254.0Stopped in to use the bathroom and check out the menu. Got busy in the time it took me and my partner to go so ended up not getting food, but the staff was very attentive and checked on us when we did look over the menu.
- NANishank AminOct 10, 20252.0Regularly visit this location at least once a week. The weekend staff is great but weekdays is bad. Got my entire order wrong. I had to point out that there was no cold foam in my drink. It was fixed with no apologies offered. In the same order there was bacon added to my egg and cheese sandwich which I had not asked for as I don't eat bacon. Found out when I got back home and had to drive back. In the store when I explained the situation, I was stared at weirdly for a few minutes till another staff member showed up and offered to fix it. No other compensation offered. 30 minutes of the day lost. Disappointed with this experience to say the least.
- MBMrs BoggsOct 10, 20255.0Well had to drive around the building 3 times They were dead with noone inside or out and yet I had to wait at the order board several minutes. No one answered so I drove around to the window and the girl there made me drive back to the order bord to take my order. Then she made my drink which took 5 mins! Seems like no one else was working and she was slower than molasses in January! The 2 drinks tasted right so no complains there bc most dunkins these days can't follow directions! So as mk uch as I hated the unnecessary wait I am glad the drinks tasted right!
- PAParisha AnaneOct 5, 20251.0i asked for extra cream cheese for my bagel and they took it as to give me a full block.