Dunkin'

Reviews

• NM

  Nonnie Monet

  Oct 1, 2025
  1.0
  I had a disappointing experience during my recent visit. The employee who took my order over the headset, identified as Jade on my receipt, was unprofessional and discourteous. I approached the interaction politely and respectfully, so her attitude was both unprovoked and unnecessary. This type of behavior is unacceptable in a customer-facing role. I strongly encourage Dunkin' Donuts to re-evaluate staff assignments to ensure that individuals with appropriate customer service skills are placed in positions that involve direct communication with customers. Professionalism and courtesy should be a standard expectation.
• IZ

  ihsan z

  Sep 18, 2025
  1.0
  I ordered 20mins ahead of time that way my order is ready to go when I come in. My bagel was cold…and guess what????!!!! NO CREAM CHEESE ON A BAGEL???? who eats a bagel with no cream cheese…..a cold bagel. I waited an extra 10 mins for them to make my coffee…keep in mind I ordered 20mins ahead. (what is it with not checking what you put in the bags and checking orders??)If I could give zero stars i would. the workers are beyond rude and uptight. they were using profanity with each other while working in front of customers. They need to get it together…will never order from here ever again.
• DC

  Daniel Collado

  Sep 2, 2025
  5.0
  Friendly and fast!
• ST

  Samantha Trombley

  Aug 20, 2025
  1.0
  Terrible workers, they are so rude. I never get the right amount of food. They burnt my bagels aswell.
• RC

  Rowan C

  Jul 7, 2025
  3.0
  Service isn't that fast as a rule and they're often out of items. Order accuracy is probably about as good as any fast food place, which is to say doublecheck your order and make sure you got everything. With big mistakes the managers here have been pretty good about making it right even when corporate won't.