Dunkin'

3.6
267 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Old Bridge, NJ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2200 Route 18 N, Old Bridge, NJ
08857, United States

Hours

Reviews

3.6
267 reviews
5 stars
128
4 stars
41
3 stars
26
2 stars
10
1 star
62

What are people saying?

AI-generated from customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rudeness and long wait times.

Cleanliness

Several customers noted that the location is clean and well-maintained, although some reported dirty tables and counters.

Order Accuracy

There are frequent complaints about incorrect orders and issues with food quality, including stale donuts and poorly made drinks.

Staff Performance

While some employees received positive mentions for their friendliness and efficiency, others were criticized for being rude and unprofessional.

Management Issues

Customers expressed concerns about management, particularly regarding staffing levels and handling of customer complaints.
  • BV
    Bridgette VM
    Oct 17, 2025
    5.0
    Love this dunkin donuts. Everytime I order my food is hot! My iced caramel latte is ice cold. But most importantly, theres a young man by the name of Cesar who works there. I can NOT say enough about his overall representation of Dunkin Donuts. It is amazing. And ive been to millions of different locations for easily over 2 decades. Not once have I ever felt the need to leave a review. Let alone a kind one but I feel these are more important than the bad ones. He is super on top of everything in a timely manner and absolutely by far one of the friendliest people ive encountered. They should have him train people.
  • TE
    Taylor Eicke
    Oct 17, 2025
    2.0
    The cold brew I got today tasted like I was drinking straight water mixed with sugar
  • SA
    Stacey Anglero
    Oct 13, 2025
    1.0
    Never get your order correct !! Not friendly at all !!
  • SS
    Sandra Samaan
    Sep 19, 2025
    1.0
    The girl at the drive thru yelled at me. She was so rude. Very bad customer service. Don’t go there !!!
  • SE
    SRE Eman
    Sep 6, 2025
    5.0
    This location Never disappoints, It’s always so Clean they don’t keep you waiting Plus Quality foods ,whether it’s hot or cold drinks. It’s 24hrs & always the same Great service & trust me I work Midnights & it’s tough to get good Service on the midnight shift , I’ve seen it All. They deserve this Excellent review !! Keep Up the Gr8 WorK !!!!