Dunkin'

Reviews

• JB

  Jonathan Barron

  Jul 24, 2025
  5.0
  this Duncan is in the most awkward spot of the town. The entrance is very weird. The parking lot is very narrow upon walking inside. Notice employees are scattering around like they don’t have a destination or assigned locations. This Dunkins definitely needs to be improved. Highly suggest manager talk to employees and have them placed in designated locations to perform work efforts. it’s very important that you have your employees understand that their job is to be placed at certain locations of the building so this way your employees are not scattering around. I sat inside the store for a half an hour and watch your workers do their job as I do Google reviews based on negative reviews which draws my attention to the location when I had walked in I was not greeted as it’s very important to greet every customer that walks in through your doors even when you are working the registers, it’s very important for the register employee to acknowledge new customers or any customer coming in to greet them as they are attending to another very important to greet customers as you are attending another to show that you are appreciated the thought of them coming into your location and welcome them in with hospitality as I watch your workers. Your workers were not designated and we’re trying to perform other employees task. Hope to come back and see that there are some changes.
• YF

  Y F.

  Jul 12, 2025
  1.0
  We waited over 30 minutes for our order after placing it. It seemed like there were all new staff members, and frankly, they were incredibly incompetent. The service was unbelievably slow and inefficient. I won't be purchasing anything from this Dunkin' for a while.
• JO

  James Ormond

  Jul 12, 2025
  1.0
  Poorly managed since the day it was opened. The staff is not well trained and most times my order is slow and/or wrong. I avoid this location even though it is the convenient for me.
• LS

  Logan Smith

  May 5, 2025
  5.0
  I always go to this dunkin during the week for work because it’s the closets. I order my go to $6 dollar meal deal all the time because it is perfectly made. The lady on the sandwiches and the man on the coffee. Always making the coffee phenomenal. takes time to make it taste the best. And the lady always creating such a great sandwich and hash browns. Hands down best dunkin ive ever been to.
• MM

  Marcellinho

  Apr 2, 2025
  5.0
  Very good