Dunkin'

Reviews

• DE

  DIANA ESCALERA

  Oct 2, 2025
  1.0
  I dont like doing this especially if I am a foodie and Ive worked in restaurants so I understand challenges that arise but enough is enough. I come to this Dunkin’ Donuts with my 4year son almost every morning. The cashier (she may speak hindi) is very rude. She starts off sweet but if an order is wrong she gets upset and rude. Today 10/2/25 I come in 6:45am with my son order a drink Caramel Latte. She brings it out and when I taste it I tell her all I taste is milk. She gets upset and say, no I put Caramel if you want extra then pay. I got quiet for a bit to calm my nerves. Then tell her If possible can you please remake it because all I taste is milk. She said no. I ask her why & she said because I do good already you pay for extra. The other customers just watched and I felt embarrassed because why would she be like this? Maybe she had a rough morning? So I said ok then may I please get a refund? That made her upset. She said “sure, if you just want your money then you want your money” then she said “you going to do this everyday ?” Astonished I just smiled because I could have cursed her out. But that wouldn’t be nice. So I thanked her, sat and ate with my son. She then go and talk about me with the person who preps the meal. Unfortunately this is the 3rd time. This is my first asking for a refund. I let it slide before but her customer service is trash. Dunkin please evaluate your staff or really just that lady. Everyone else was nice.
• ZT

  Zachary Testa

  Sep 30, 2025
  3.0
  Food is dunking, nothing special. But did go a week or so ago, and got before it “closed” and the guy had locked up and looked at my wife and I like we were an issue when we went for the door handle. Another issue I had, was the district manager this morning had parked in a fire lane, even though the parking lot was empty. If we can’t trust management to do the right thing, how can we trust them with the food
• AB

  Amisha Bhatia

  Sep 26, 2025
  1.0
  Horrible
• DD

  Doka Doka

  Aug 27, 2025
  1.0
  Not the best
• IT

  Ian T

  Aug 20, 2025
  2.0
  Missing nearly every flavor of donut at 9am! This is a donut store?