Dunkin'

Reviews

• KB

  Katie Beckman

  4 days ago
  1.0
  The service at this Dunkin' location is the worst I have ever experienced. I placed an order for a single breakfast sandwich on the mobile app after I dropped my kids off at 8:11 am. I arrived at Dunkin' less than 10 minutes later and waited in the drive thru line. I did not receive my order until 8:50 am. When I picked up my food at the window I was visibly annoyed and the staff member told me I was "rude". I could have gone out to breakfast somewhere else, sat down, and been done in that amount of time. The staff clearly need more training in how to be timely and also respectful of customers' time. The whole point of a drive thru is to be in and out quickly. Do better, Dunkin'.
• JB

  Justin Bond

  Aug 26, 2025
  1.0
  I ordered a dozen donuts. Drove all the way there only to be told Store did not have any of the donuts I ordered. I asked for a refund. Employee said they couldn't refund/credit, I had to use the app. Been trying 3 days to get my money back. Horrible service! Horrible app. Very dissapointed. DO NOT USE THE APP TO ORDER! AND, IF POSSIBLE, SHOP SOMEWHERE ELSE!
• SS

  Sean

  Aug 11, 2025
  1.0
  Owner of this Franchise is not fit to own this location. Very irresponsible!
• PL

  Peyton Louk

  Jul 17, 2025
  1.0
  Would’ve loved to get Dunkin this morning. Unfortunately, was waiting for 5 mins before someone picked up at drive thru. The employee immediately was rude. I asked if we could do 2 separate orders politely, to which she responded with “we’re short staff that depends on what you order”. I said I was ordering a drink and a food item and so was my friend and she audibly sighed and said “well let’s see what all you have to order. “ the tone was incredibly rude. I have never had anyone speak to me this way in a customer service setting. so we drove off being only car in line, went to Starbucks where the employee immediately greeted us cheerfully and did not mind 2 separate orders. Highly recommend not coming to this location due to the rude staff, being understaffed or a bad day is no reason to be aggressive and rude to a client who was nothing but polite.
• DL

  Donald Leideritz

  Jul 12, 2025
  5.0
  Quick and friendly staff. Clean facility