Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and unresponsive staff.
Food Quality
Many reviews highlighted issues with food quality, such as cold or stale items, incorrect orders, and lack of attention to special requests.
Staff Attitude
There were mixed reviews about staff friendliness, with some customers noting positive interactions while others reported rude or indifferent behavior.
Cleanliness
Several customers mentioned cleanliness issues within the store, including messy counters and unsanitary conditions.
Consistency
The business was described as inconsistent, with some customers having great experiences while others faced repeated problems.