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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Sierra Vista, AZ for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
0 stars. Petty and Rude Manager. This morning I saw a little girl spill her WATER on the floor and the manager told her she couldn't have a new one while her mom was cleaning it up. Then the manager asked the woman to do her bank run. Is a non-employee even supposed to have access to their money???!! The mom said no and the manager was so rude to her and her children.
Very concerning incidents to overhear. Will not be supporting this Dunkin in the future.
Corporate, where are you?!
CS
Charlissa Smith
Oct 13, 2025
1.0
HORRIBLE service! Was there on a Sunday afternoon, two workers, and was completely ignored for 5 solid minutes. When the girl finally asked she was rude, lazy & snarky. The owners would be wise in this economy to replace her with someone who actually wants a job. I can get mediocre coffee & donuts anywhere.
KS
Kevin AZJETSFAN Senn
Jul 1, 2025
2.0
The donuts were good. However, the girl behind the counter had a bad attitude and gave me the wrong donuts. I did not notice until I got home. I was so turned off by the workers attitude that I don't know that I'll be going there again. Dealing with someone's bad attitude is not how I like to begin my day. What ever happened to "Service with a smile"?
EZ
Eleanor Zgheib
May 23, 2025
2.0
Bought a medium mocha. When it was done , I picked up the order and it felt very light. I asked to put a bit more milk but the server refused and was told it's always like that. I opened the cup and it was almost halfway . I paid for medium and they gave me half a cup no whip just foam. They charged for medium but they give you a small in a medium cup.
VV
Vanessa
May 12, 2025
1.0
The worst customer service I've ever experienced. Beware of the older Hispanic lady, she made a mistake on my order and got frustrated at me , when SHEs the one that made the mistake. Then she raised her hand and her voice at me when all I did was tell her my correct order. This Dunkin' location would greatly benefit from hiring employees who demonstrate professionalism, courtesy, and respect in their interactions with customers!!