Dunkin'

3.3
121 reviews
Dunkin': Your Go-To Breakfast

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Murfreesboro, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5619 Franklin Road, Murfreesboro, TN
37128, United States

Hours

Reviews

3.3
121 reviews
5 stars
59
4 stars
10
3 stars
6
2 stars
6
1 star
40
  • RR
    Robin Reardon
    Oct 10, 2025
    1.0
    I have never had an issue with the food, but the manager (I believe her name is Tara) is extremely rude and unprofessional. She is very quick to argue and I have seen her belittle the employees as well. It seems like staff is always changing, and she may very well be the reason for that.
  • VW
    Vivian Wright
    Aug 29, 2025
    1.0
    I attend dunkin routinely 5-6 times a week. I have gotten to know a few employees and always enjoyed my coffee. Early this week i picked up a mobile order. Got 10 minutes down the road and the iced coffee had cream CHUNKS and a sour tatse. A new cream was opened and my coffee was remade. No big deal. This morning i went around 6:30 with my husband. We get to heading towards Smyrna just to find both of our coffee are wrong ( ordered coffee milk got regular cream) i drive the 30 minutes back and ask for a remake. I was then yelled at and belittled by the MANAGER. I believe she said her name was tarra. I asked why she was so rude. ( the car in front of me had to practically catch thier items, and they speed off) she responded with "i was actually nice to them". Sounding more surprised with her self then i am if that was possible true. If you have absolutely no customer service not only should you not be a manager but you have zero reason to be working the window. I am absolutely appalled at this situation. The lack of professionalism, and human decency is unacceptable.
  • RD
    robert dutton
    Aug 25, 2025
    5.0
    Got my coffee on
  • TM
    Taylor Mooney
    Aug 3, 2025
    2.0
    Sometimes it’s fast, sometimes it’s slow. Sometimes they’re nice, sometimes they’re rude. One thing for sure though, your coffee will NEVER be made right or taste the same so stay tuned for a surprise!
  • KG
    Kaleigh Garcia
    Jul 25, 2025
    5.0
    This is our go-to Dunkin’! Tara and Hayley always ensure that our order is hot and ready to go when we arrive. Our drinks are always made exactly as we ordered them, and we are always greeted with smiling faces. We highly recommend stopping by!