Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Medina, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
It’s awe-inspiring the level of complete apathy they have as they mill about, ignoring you for 10 minutes, ungreeted, waiting by the drive through window. Love that for them. If only we all could be so unbothered by our jobs and obligations. (Let’s not forget it’s the company’s fault for paying wages not high enough to attract anyone who gives a damn).
Also, thrice now they have been out of the items I came here for, which tracks with other reviewer’s experiences. A poorly managed franchise, for sure.
AS
Andrea Stainbrook
Oct 5, 2025
1.0
It will be a long time before I visit this Dunkin again. Service is very, very slow. I had to wait 25 min for my bagel sandwich and potatoes. Consistently the selection of donuts is extremely low. The sad part is the concern for providing customer service is almost non existent. There have been a couple of associates that I met there that did care. Shame on this owner/manager who obviously doesn't care about customer service. Because if you did it would show.
CF
Chrissy F
Oct 4, 2025
1.0
Absolutely horrible!!! Came into the store, the 2 workers said nothing to my husband and I. When we placed our order at the kiosk inside, it was literal ignored. We ended up asking for a refund on our two small regular coffee. This is sad if this is what our future work force is smh!!!
CS
Christopher Shepard
Oct 1, 2025
2.0
Drinks are usually made right when I stop by occasionally. Customer service in the early morning is horrible. No effort to to communicate hello or goodbye or even tell me how much I am being charged for what I order. This location is lacking.
AW
Annie W
Sep 19, 2025
5.0
Looks like they have worked out the new business kinks, at least for walking into the store. It was clean, service was super friendly and I asked for a modification that was done quickly without any issue.