Dunkin'

Reviews

• RH

  Russell Harvey

  Oct 16, 2025
  5.0
  I just want to should out the gentleman (grey hair and beard) who made my wake up wraps this afternoon. I worked at a Dunkin in High School and I never watched someone take their time to make something with care. At the end of the day it’s Dunkin food, but I could see he cared about what he was doing and I feel like that’s so hard to come by these days. It was like watching a real life version of SpongeBob working at this Dunkin. Who ever you are, thank you for my wake up wraps. They’re the best I ever had.
• GD

  Ger Delozier

  Oct 10, 2025
  1.0
  So i was returning from my camping trip and as i returned to civilization i really need a coffee from dunkin as i normally do day to day everyday i went excited to get a coffee and donut as i do daily when i arived the line was empty i rushed to to the front saw they had my doughnut so an employee came right up and asked if i was paying cash or card i said card thinking she might be waiting on change for the register she order at the keosk i asked about why she order at keosk and walked away so i did i went to keosk and ordered when i tured to aproch the pick line i noticed the line had filled up and she was waiting on customers So I felt disgruntled, but I continued to wait Which every day for the last five years, I ordered the same thing the exact same thing and nothing else I don’t deviate ever large iced coffee five creams six Splenda she puts it down and calls my name, and I clearly see that she has gotten my coffee because this is a black coffee and I won’t even get into the fact that who drinks Black iced coffee no one but I proceeded to tell her that you know this is wrong. I have expended. It’s clearly whack and she goes. Oh I can give you some creams and you can put it in yourself and I said if I want to make my own coffee I would go home and make my own coffee I pay for my coffee and a premium because I would like to pick up my coffee And drink it and not have to make it so she walks away again I’m waiting my second drink for my niece came out. It was fine. I left a black coffee there so after sometime she walks up and slam the coffee down. The front of me says nothing walks away and I look at it and it’s my coffee so I take it and now this one doesn’t have any sugar. I don’t know why but I don’t know the first one has no sugar or not but this one has Cream. In it, so I proceeded not to argue, turned around and put splendid in my coffee. Then I got the attention of an attendant as she was ignoring me another employee. And say could I have my doughnut that I paid for on the kiosk and he goes what kind A cream delight like I always order He walked over to the case, came back and said do you want a Boston cream? no, I made a cream delight. Oh, I’m sorry we don’t have anymore of those. I was like well when I walked up in the front of this line I was told to go to the kiosk. There was Cream lights there I was like and now there (Continues in photos below because their was not enough room)
• AH

  Ali H

  Oct 10, 2025
  2.0
  I'm extremely disappointed with the service I received at this Dunkin' Donuts location, specifically from manager EMMY R. Her behavior was completely unprofessional, and I felt disrespected as a customer. She assumed I was lying without giving me a chance to explain, and her tone was condescending. What's even more concerning is her lack of knowledge about the menu and services. The way she spoke to me was unacceptable, and her assumption that I'm a repeat troublemaker was not only hurtful but also untrue. As a paying customer, I expect to be treated with respect and courtesy. I hope Dunkin' Donuts takes customer feedback seriously and takes necessary actions to address this issue. Managers like EMMY R can significantly impact the customer experience, and I hope steps are taken to ensure that customers are treated with the respect and professionalism they deserve.
• YL

  Yasser Loghmari

  Sep 26, 2025
  1.0
  9 am on 09/26/2025. I’m a truck driver and I used to stop there for coffee and doughnuts 3 times a week. Because of the poor training of the kids who work there, the flies 🪰inside the doughnut box, I started getting my coffee at the next plaza where their comparators have everything wrapped and sealed. I stoped today, hoping things have changed, I was disappointed. I ordered a toasted bagel, no doughnuts. The bagel was never toasted, rock solid and never went in the oven to hopefully kill the bacteria transmitted by the flies!
• SR

  Spencer Rubino

  Sep 19, 2025
  4.0
  I want to apologize to the nice man who was making the sandwiches, I had accidentally thought I was waiting on a sandwich when really I hadn't carefully checked my bag and I really just needed a donut. So they made another sandwich for me when I accidentally already had one and he was scolded for it. It was totally my fault he did nothing wrong I'm sorry for getting him in trouble!