Dunkin'

Reviews

• PO

  Paula Orellana

  Oct 13, 2025
  1.0
  usually a regular at this Dunkin’ in Green Cove Springs, but this visit was disappointing. There was only one employee (a male) handling all the orders, while the female worker was reportedly in the bathroom and later seen going outside. The male employee seemed overwhelmed but still remained polite and told us to have a great night. I ordered two drinks, a ham and cheese croissant, and a bagel with cream cheese. I had to go back up and ask for the cream cheese and a knife — which should have been included. The service felt rushed and unorganized, likely because one person was left to handle everything. Not the best experience this time around.
• DD

  Devon Dixon

  Oct 8, 2025
  1.0
  Possibly look into hiring actual Adults!!
• SW

  Shelby Woodward

  Sep 29, 2025
  5.0
  We have a really good Dunkin here from my experience. :)
• BG

  Bill Green

  Sep 29, 2025
  5.0
  Amazinly fast and great customer service. Kudos to the whole breakfast crew
• TT

  Terri Thomas

  Sep 5, 2025
  1.0
  Why can’t this dunkin get their crap straight! It’s the only Dunkin in green cove springs. Lots of people work in this town and we expect great service as well as getting what we ordered and getting it correct. The morning and during lunch is always busy. Manager, make sure you have a strong staff during those times. Make sure your employees are trained properly and listen to what the customer says in person or in the drive thru. I hear people all the time complain that they don’t get what they ordered. Today is a prime example. I went through the drive thru before work and i asked for a small caramel iced latte with almond milk and 2 extra pumps of French vanilla. I said it slow enough to allow the person taking the order to type it into the system. I pick up my order and find that it has no caramel or almond milk. I can’t drink regular milk. What was the problem that the order is incorrect? This all has to do with the managers and training.