Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Schertz, TX for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported that popular items, especially donuts, were often out of stock or unavailable, leading to disappointment.
Service Quality
While some customers praised the friendly and helpful staff, many others experienced rude service and unprofessional behavior, particularly in the drive-thru.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions in the dining area.
Order Accuracy
There were numerous complaints about incorrect orders, with customers receiving the wrong items or poorly prepared food.
Management Issues
Customers expressed concerns about poor management practices, including inconsistent hours of operation and lack of staff training.
DM
D M
4 days ago
1.0
Where is this place cause I dont see it
CD
Caiti Deasy
Nov 5, 2025
5.0
Come here all the time, best service out of all of them.
GF
Gerry F.
Nov 2, 2025
4.0
There is a particular type of donut I like. Dunkin is the only place nearby I can get it. I have been to this location at least 7 times, and have only been able to get the donut I was hoping to buy a few, to only find they had none. They hadn't sold out...they just didn't have them. "We haven't made them yet", doesn't really cut it at 8:00 a.m. when the rest of the case is full of donuts. The last straw was today. Not only did they once again not have my fav, but the case was nearly empty. So I think the management of this location needs some work. The staff has always been nice and even apologetic when I walk out empty handed. Just very disappointing when you have your heart set on something.
MW
madison whicker
Oct 20, 2025
1.0
They claim they open at 4am but are never actually open at that time. It’s a complete waste of time even attempting to go there in the morning.
TB
Tina B
Sep 29, 2025
5.0
Enjoying national coffee day with a yummy pumpkin oatmilk shakin expresso. Got a free medium coffee drink with a purchase for today. As a coffee lover we love free drinks. Service was fast and courteous inside. Store was empty but clean.