Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Ordered online for pick what seemed like a very long wait. Just to have the bagels bites plain. While not the world’s worst thing no one would answer. The line at 10:30. Was three cars deep
AB
Ashley Bumgarner
Oct 4, 2025
1.0
The staff at this location seem genuinely bothered that customers exist. Whether you’re in the drive-thru or walking up to the window, you’ll be met with eye rolls, attitude, and zero effort.
They don’t greet you, they don’t thank you, and forget about “have a nice day” the window closes before you can even reach for your drink. It’s honestly impressive how consistently unpleasant the service is here.
I’ve tried giving this location multiple chances, but it’s the same every time: unfriendly, unprofessional, and unwelcoming. Drive a few extra minutes to any other Dunkin’ if you actually want decent service with your coffee.
CV
Ciana Villanueva
Oct 1, 2025
1.0
Mind you lattes are supposed to be light brown and creamy textured….tasted like straight chemicals.
DD
Danielle
Sep 27, 2025
1.0
The worst of all the Dunkin locations! And they don’t even have a lobby to tend to so it’s really mind boggling how they can be this awful. I gave grace for the first year they were open but nothing has changed. They burn the sandwiches, run out of donuts early, extremely slow, and have terrible attitudes.
BB
becca
Sep 27, 2025
5.0
The cars were wrapped around the building. I anticipated a bit of grouchiness and a long wait; I experienced neither. The service was SO friendly, my order was correct and they were fast. I'm not sure who all was working but they worked VERY well together. What a happy way to start the day. Thank you team for how you chose to show up!