Dunkin'

Reviews

• MR

  Melissa Rizzo

  3 days ago
  5.0
  Hi. A young woman named Kaliyan was Very friendly & helpful with my order. I appreciate excellent customer service.
• BL

  bryant lymburner

  3 days ago
  5.0
  Always great staff are really helpful
• DD

  Dawn

  Oct 2, 2025
  1.0
  Worst Dunkin'! Told them I had a heart condition and they still gave me regular instead of decaf. They also told us to pull up for only 2 coffees and there was no line and about 5 people standing there in the store and doing absolutely nothing!! They didn’t put the lids on right either and it spilt. This dunkin is the most poor one out of Rhode Island.
• LW

  Lin Wilbur

  Sep 27, 2025
  1.0
  I use Uber Eats quite a bit on the weekends because I'm busy running errands, etc. The last few weekends the orders have been arriving either completely wrong (got someone else's order) or missing items or wrong items. Today was no different. I was extremely aggravated at this point and had to go thru the nonsense of being reimbursed. This ti.e, I called the store to tell them and they actually had the nerve to blame the Uber driver. I was told they were still putting the order together and the driver came in and took it. This is a load of crap because the bag was already sealed. What was put in the bag had nothing to do with the driver picking it up. I love how blame is shifted to someone else. NO ONE takes responsibility for anything anymore. I ordered a large dunkalatte and some food. The food was correct but I got this pink strawberry crap drink and a smaller size than what I ordered. The print out stuck to the bag was correct. The careless person at Dunkin that packed the bag did it wrong. Again. The management in this store for weekends is ATROCIOUS. They are all kids that don't care or just don't pay attention. When I called, I was actually asked for the replacme t,"can you come pick it up?" I said no, this is why I used Uber Eats in the first place. If I could pick it up, I would have go e through the drive thru. Yes, I have a lot to do today, but I'm just fed up with the carelessness. I was always taught that a job worth doing is worth doing well. Not happening here! I follow that in my own job. Yes, people.make mistakes, but this is an ongoing thing, so someone isn't on top of their game training or managing!
• AA

  Allison A

  Sep 25, 2025
  5.0
  Giving 5 star service for one specific employee! I don't know his name but hes ALWAYS at the drive thru window, it was downpouring today 09.25 & this man reached his whole body out the window and handed it in my window to make sure my coffee & food didnt get wet😭. AND he closed the food bag which not many workers think to do when its raining, hes also always so happy & speedy!