Dunkin'

Reviews

• OH

  Olivia Hadley

  3 days ago
  2.0
  They were in a bit of a rush so some time extra time was expected. They needed a floor manager there to organize everyone. It was a bit of a shiz show. Almost everyone that ordered had to ask for corrections to their order. I ordered via app and it took 40 minutes to get a Box o’ Joe. When you got their attention the service was nice but they were just super unorganized.
• AP

  Adam Pulley

  Aug 5, 2025
  1.0
  The staff at this location consistently display unprofessional and unpleasant behavior. Orders are often incorrect or overcooked, and simple requests at the drive-thru are ignored. Today, the employee at the window not only slammed it shut without acknowledging me, but also failed to provide a basic receipt—even after I asked. It’s frustrating to be treated so poorly as a paying customer. Due to repeated negative experiences, I will no longer support this location and will instead take my business to the US1 store, where service is far better. Dunkin’ should seriously consider retraining the team here, with a strong emphasis on basic customer service etiquette and professionalism. What’s the dress code for the guy working the window that has 16 earrings in one ear?
• N2

  Notaguitarplayer 2018

  Aug 2, 2025
  1.0
  Horrible experience, ordered 6 doughnuts from the kiosk, and when it came time to get me the doughnuts they were out of literally almost every one. When I received my coffee, they didn’t make it correct either, they missed the flavor. Worst experience I have ever had a a Dunkin. I suggest not going to this one.
• ZZ

  Zane

  Aug 2, 2025
  5.0
  To whomever is wearing the blue polo, probably the manager. Bravo, your customer service, attitude; everything. So wonderful, positive, personable and welcoming. I hope your employees enjoying working for you. Dunkin is lucky to have you
• JS

  J David Skinner

  Jul 27, 2025
  3.0
  Used drive thru. Missing item in order. Clearly marked on receipt. No one noticed i was still at the drive thru until another car finally ordered food. No apology for mistake. Also no napkins in bag. This is a forever issue with all Dunkins I visit.