Dunkin'

Reviews

• LL

  Leah

  5 days ago
  1.0
  I made a Mobil order and when I drove over to the location it wasn’t busy, but nothing was ready. My coffee that I paid $9 for, to add 2 extra shots of espresso was literally half full. I could tell the second he handed it to me. The cup was extremely light and it was all foam. The ice was clearly in the middle of the cup. So I waited for the foam to settle while they’re making my food, and then I proceeded to show the guy at the window that my coffee wasn’t right. He told me that was normal, I told him it wasn’t as I order cappuccinos from Dunkin all the time. He basically laughed at me and told me the only thing that he could do is add milk or ice. Obviously, if I paid extra money to have very strong coffee, adding nearly a cup and a half of milk or ice does not solve that. I also ordered a wake up wrap that had a sprinkle of bacon in it, and not even one full piece. As a whole, this was a terrible experience. It was my first time visiting this Dunkin, I know it’s a new location so I thought it would be running smoothly. But I definitely will never be returning and I wish I would’ve gotten the guy‘s name who told me this was a normal $9 cup of coffee. Truly unacceptable PS this is really how much was in the cup when the foam settled I literally didn't drink any
• RC

  Rameen Chaharbaghi

  Oct 9, 2025
  2.0
  Asked for bacon on my avocado toast, paid extra...no bacon. Took a couple bites just to be sure it wasn't underneath. So much for my money.
• RR

  Ray

  Oct 5, 2025
  1.0
  Terrible experience, ended up driving away after sitting at the ordering station for almost 5 minutes before i had to speak for someone to realize I was there, then it took 5 different tries to get a Large Ice Coffee with 3 Caramel, 2 Cream, 2 Sugar in the computer and they still could not get it placed right. So ended up not even getting to the window and drove away in frustration. I dont know if someone is just not pay attention or what but that was terrible, drove a little further down the street to the next location.
• BB

  Bert

  Sep 24, 2025
  5.0
  Ordered 5 minutes ahead in the app at 7:00 AM. They had everything ready to go by the time I reached the driver through window. The morning shift seems to be on point.
• SM

  SHANELL MCINNIS

  Sep 9, 2025
  4.0
  I usually place my orders through the app and pick up at the drive-thru. The staff here is truly amazing… friendly, professional, and always providing top-notch customer service. My coffee is consistently excellent, whether hot or iced, and that keeps me coming back. The only reason I didn’t give 5 stars is because the food can sometimes feel a little inconsistent. For example, on multiple occasions, the hash brown wrap could’ve used more aioli, and the bagel needed more cream cheese. For the price, I’d love for the food to feel as satisfying as the service. I know portion control may be done to reduce waste, but compared to other locations, it doesn’t always meet the same expectations. Overall, though, I really enjoy this location, it’s new and they may still be going through trial and error, I’ll keep coming back simply because the people who work here make every visit a good one.