MH
Misty Hetrick
Oct 16, 2025
Ridiculously long drive-through wait just to receive the wrong food
Ongoing Quality Issue with Iced Lattes,
There's something off with this location that's been going on for quite a while. The iced lattes are consistently made wrong. For a $7 drink, the quality should be reliable. I often drive to other locations farther from my house because they make the drinks correctly.
I've paid $7 too many times here for a subpar, oddly flavored latte. Today, I finally asked for a remake-and the difference was night and day. The corrected version tasted incredible, exactly how it should. The bad version, by comparison, tastes like watered-down chocolate milk with barely any coffee flavor.
Please address whatever's happening at this store. It's been a recurring issue for a long time and really needs attention.
JS
Janey Smith
Aug 19, 2025
Now I'm writing a review for this branch! As I again had a bad experience at the Dunkin at Indian River road. Dunkin Donuts Providence Rd. has always been mostly accurate with my orders and fast, too. I always go here after shopping at Kroger. But yesterday because I went to LIDL (I had faith, because of the always great experience I had at Dunkin's Providence Rd.), I just went to the Indian River branch instead (even though it's always a miss every time I went there). I quickly realized my mistake, and made me appreciate the great service I've always had at Dunkin Donuts Providence Rd. even more. Thanks again!
AA
akaki alpaidze
Jun 18, 2025
DO NOT PLACE A PICK UP ORDER! You’ll wait 15 mins + while everyone else in the drive thru get their food before you!
PF
Pedro Carregal Ferreira
Jun 9, 2025
Dunkin' on Providence Rd: A Solid Start to the Day
The Dunkin' on Providence Road in Chesapeake is a consistent performer, earning a solid four stars for its reliable coffee, quick service, and always-tempting donuts. It's exactly what you need for a quick pick-me-up or a grab-and-go breakfast on your way to work or errands.
What really sets this location apart is its efficiency. Even during peak morning rushes, the drive-thru moves surprisingly fast, and the counter service inside is equally brisk. The staff, while often busy, are generally polite and accurate with orders, which is crucial when you're looking for that specific coffee customization.
Of course, the coffee is the main draw, and this Dunkin' delivers. Whether you're a fan of their classic hot brew, an iced coffee with your preferred flavor shot, or a specialty latte, you can count on it being consistent and satisfying. The donuts, while a matter of personal preference, are always fresh and offer a good variety of classic and seasonal options. Their breakfast sandwiches are also a reliable choice for a quick bite.
The interior is typical Dunkin' – clean, functional, and designed for quick transactions rather than lingering. It's a no-frills kind of place, but it serves its purpose perfectly.
While you might occasionally encounter a minor hiccup like any busy fast-food establishment, the overall experience at this Providence Road Dunkin' is consistently positive. For a dependable dose of caffeine and a sweet treat, it's a go-to spot in Chesapeake.