Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Jacksonville, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
I order a lot from this place and honestly today was probably the most frustrating. Yes, I understand they are trying to fix a clogged machine but also the employee EMILY blatantly stating out loud with a lobby full of customers waiting for mobile orders to “‘not worry about mobile orders right now” is wild to me. That’s a bad look… You have about 10 tickets sitting on your counter right now but you’re only worrying about the drive thru? Because you want to keep your time down? Yeah what about that mobile order time and customer satisfaction. Shoutout to the other 2 employees who actually gave a crap though, that’s why this isn’t 1 star… couldn’t catch their names.
CN
Clint Nelson
Oct 7, 2025
2.0
Stay away in the afternoon. Ordered one wrap on the app. Arrived 5 minutes later to no cars in parking lot or drive thru. All the staff was huddled in the back sitting on milk crates and talking. Then a few cars pulled up in the drive thru. Both got their orders before I got my single wake up wrap. 15 minutes from order to received.
CL
Chiquibella Linares
Oct 5, 2025
1.0
Pedí un cafe caliente , me lo dieron helado , fui a decirle que si me lo cambiaban y el morenito q estaba alli estaba no me lo quizo hacer , me dejo esperando y la Comida estuvieron mas de 20 minutes para entregarmela, se reian en mi cara ellos , y la otra que estaba empacando la comida estaba en el cellular y empacando!!! Me parece pesima atencion , horrible como se comportan estos muchachitos, todos eran jovencitos
AR
August Rose
Oct 3, 2025
1.0
Awful! They refused to give me a refund because they’re frozen drink machine was down and they couldn’t make my drink which is fine, but then proceeded to say they couldn’t give a refund and would call me back but never did. I’ve called 17 times and they STILL won’t answer after having my phone number down. I don’t understand why I can’t just have my money back for a coffee I never received. Disgusting.