Dunkin'

Reviews

• MB

  Mark Burkholder

  Sep 7, 2025
  2.0
  I have not been to the Bluffton Dunkin in awhile and after I visited I realized why. There was three people working and the focus was on drive thru and mobile orders. I waited at least 15 minutes before one of the workers recommended that I use the kiosk and I wanted to talk to a human being. Finally when someone finally comes over they was going to wait on someone who had come in after me. I made sure that I was taken care of first. I won't be back. That was the worst service ever. The time was 7:45am
• SW

  Susan Wilson

  Sep 4, 2025
  1.0
  Just left this store while traveling. (About 1:45 Thursday (9/4). Used restroom and waited at counter to get some donuts and drink and to tell them something. No one in store but a couple cars in drive thru. Two employees. One of them was making a drink for drive thru I assume. Not sure what the other one was doing. Stood there for 5 minutes or so. Neither one acknowledged me in any way. I would have waited if one of them had said I'll be with you in a minute but that didn't happen. Plus they both had big frowns on their faces like they didn't really like being in the customer service industry. Anyhow, my husband and I decided to just leave. Oh yeah, what I wanted to tell them was that the toilet in the ladies room was overflowing! Susan Wilson
• BO

  Brinley Opperman

  Aug 29, 2025
  1.0
  Went there with my mom this morning, needless to say we’re never going there again. We waited in line for over 20+ minutes, hash browns tasted like straight grease and croissant stuffers were practically frozen in the middle. In a drive-through line, we shouldn’t have sat there for 20 minutes when only one person was in front of us.
• RB

  Robert Biddle

  Aug 23, 2025
  4.0
  Dunkin doesn't serve amazing food, but their guacamole toast is real good, and their refreshers are pretty good.
• ED

  ethan dildine

  Aug 9, 2025
  1.0
  Would give 0 stars if i could. Being busy isn’t an excuse to give poor service. I’m the most patient person in the world, and whenever I show up to a place for a doordash order i don’t expect everything to be dropped for my order. I wait patiently while nobody makes a single bit of eye contact with me or even asks me what order i’m there to pick up, so i patiently wait for an employees hands to be free and let them know i’m there for an order. The fact that i was told i need to be patient when i exercised nothing BUT patience in the face of yalls staffs poor service this morning was baffling, It would be impatient if I was like hey i got an order hey i got an order while they’re clearly doing something but i didn’t do that, I watched as they made coffees and made no attempt to say hello or ask what I was there for, and interjected only when they were clearly in between tasks. I’ll never come here for actual food. So many of these places in bluffton and HHI are staffed with absolutely poor attitudes and work ethics.