Dunkin'

Reviews

• DC

  Devon Cook

  Oct 13, 2025
  2.0
  This is a new location. I've been to probably 20 or more Dunks in the same amount of years, within a month of their opening. Usually, the food is good. Selection is great. Service is fast, friendly and efficient. This was NOT the case for my now SECOND trip to this location. From the moment I pulled up to the drive thru screen, to the moment i got the last item for my order given to me at the window, was a 17 almost 19 min process. I waited at the screen for 3 minutes before anyone asked what i wanted to order. I ordered two everything bagels, toasted, with cream cheese put on them. They told me ten minutes into my long wait, that they were out (already paid). I replaced them with a cheaper option, wouldnt adjust my receipt and give me difference back. Got my sandwiches with no cream cheese on them, had to do it myself (every other dunks puts it on). My refresher tasted like sparking water no flavor, and the people didnt seem to know what they were doing. There were not a lot of cars in the drivethru, so theres NO reason for an 20 min drive thru process. Either get your act together, hire some better staff, train them better... or shut this location down and save people the trouble and time. (My first trip last week... my major complaint was rude drive thru staff.
• BM

  B8N Moose

  Oct 12, 2025
  1.0
  Extremely rude