Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lancaster, PA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.8
242 reviews
5 stars
125
4 stars
42
3 stars
23
2 stars
10
1 star
42
- KWKayla WascheSep 27, 20253.0I am somewhat of a regular to this Dunkin, I ordered two $6 meal deals on the kiosk screen, both are supposed to come with a drink, sandwich and hash browns. I ordered them both correctly, but only one of them came with the hash browns, and my receipt had shown it didn't register the other as a $6 meal deal. So the second order only came with a drink and sandwich. I told the manager about this and showed my receipt. He was very rude about it and basically told me it was my fault the kiosk did not add right, and refused to give me the hash browns for the other order that was supposed to be a $6 meal deal. He is also very difficult to work with if you are using your rewards app, or have a coupon on the app for something. He's tried to tell us that we had to "purchase" something to get our reward for free, which the app said otherwise, which in turn we could not use it unless we bought something. It is a great place to go to, the workers are very nice, but I could say different about management.
- RPRon PSep 25, 20252.0I gave 2 stars because I love the location and love Dunkin but it only deserves 1 for the terrible customer service! I come here a lot but not often. I recently decided to come again and I went there 2x in a week and the girl that worked there seemed like she did not like her job! She’s really rude and made me feel like I had to rush when ordering, and she gives attitude when I tell her she’s missing something I ordered. It was overall not a good experience.
- AAAngela AmentAug 28, 20251.0Can’t give better than a single star on anything since I went to this location for a hot coffee and was told there was no such thing as hot coffee there. No, I didn’t go right at closing time I went over 15 minutes prior to close.
- CTCathy TurnbaughAug 9, 20254.0Good food
- ABAllison BoruffJul 31, 20255.0Staff is always friendly and helpful and pleaaasssseee keep the blueberry refresher permanently it’s best thing Dunkin has ever created!!