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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve New Britain, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Hello, I would like the share that this Dunkin is a complete disaster. The source of this issue leads up to the manager. Something really needs to be done. It is a shorter lady I believe her name started with an N. She has no management skills. The way she treats her employees is disgusting. She is not just disrespectful to her employees but to customers as well. I’ve witnessed this consistently. I come in countless times before work and it’s always something with that lady. I don’t know if she is being allowed to treat people like this but something has to be done. I’ve seen her disrespect her crew which seems to consist of a younger majority. There was a time where I didn’t see her and figured that they got to the bottom of it however I went back and she is still there and her attitude is still bad. She abuses her power. I see new faces almost everyday they come and go. Please do something the hire ups needs to be informed.
JJ
Jay
Oct 2, 2025
1.0
Spent at least a half hour in the drive thru for 4 cars, it seems unrealistic but I'm not joking. I'm not saying it's exactly the employees fault but having to wait this long is unacceptable.
AG
Andre Gray
Sep 19, 2025
1.0
I placed an order on DoorDash for me and my staff only to get told by the employee that she was not making the order because it was too big of an order… I never knew it was OK too REFUSE A PAYING CUSTOMER and it wasn’t like she didn’t have the product because she did…. I tried to call NO ANSWER and then my driver called with on the phone and she flat out told NO SHE IS NOT MAKING THE ORDER BECAUSE SHE IS ALONE again that’s not my problem thats a staffing issue and I don’t work there…. Another thing is if being alone is an excuse to not want to do the work then find another job or have the manager turn off the delivery service since you won’t be able to handle the few customer’s that come there every hour or so for coffee or doughnuts… lastly I’ve been there late night and that place is dead…… P.S. don’t worry another Dunkin’ took my $100 order and $50 tip sorry you missed out!!!!
MG
Michael Grimes
Sep 13, 2025
5.0
Good people
RM
Rafael M
Sep 1, 2025
1.0
This Dunkin' Donuts disgust me ....
Prices are outrageous and they charge extra for caramel it seems like it.....