Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Franklin, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Dunkin is usually notoriously bad, this is probably the best one I’ve been to.
MH
Michael Hankes
Oct 12, 2025
1.0
Went in. Waited a solid 10in. No one even spoke to us. They care more about app orders and drive threw. Dont bother going here
AH
Alli Haston
Oct 4, 2025
1.0
Just had one of the most unpleasant and inappropriate experiences I’ve ever had at this location. I went through the drive-thru and ordered an Iced Latte with cream instead of whole milk. The man taking my order over the speaker made an extremely unprofessional and disgusting comment; something along the lines of, “you want to finish all of my cream?” Absolutely unacceptable. That kind of remark is not only disrespectful but completely out of line in a workplace setting. When we pulled up to pay for the order, there was a different young man who we expressed our dissatisfaction with and he said “sorry he was just trying to be funny.” We did not find this funny. We left feeling uncomfortable and shocked that an employee would speak to a customer like that. Management seriously needs to address this kind of behavior immediately.
AC
Ava Campbell
Sep 18, 2025
1.0
Arrived at this location at 8:07 AM. I pulled on the door and it was locked. There were two employees in the front. A girl looked at me, pointed to the corner and then walked off. I stood there for another minute and both employees just looked at me like I was stupid. There was no sign or anything explaining as to why they would not let me in. If this location is drive-through only, they should do better at advertising that. I will never be back to this location simply because the rude staff.
LJ
Lauren Jorgensen
Sep 16, 2025
1.0
This snackin bacon is a joke. Like thank you for my one piece of bacon