Dunkin'

Reviews

• KW

  kim weaver

  1 day ago
  1.0
  A lot has changed the last 2-3 years in that area but, not the quality of this particular Dunkin'. I had stopped going there over a year ago and only went today because my daughter works nearby and wanted a drink they have. I eat what my body is able to eat at that moment in time. Dunkin' lis one place I can count on having good food and really good coffee or other drinks. I stopped going to this Dunkin' specifically because of service and quality/ lack of food. I'd order on the app and pickup would be crazy. The gentleman at the window is the owner, he made sure to point that out, he's arrogant and doesn't like to correct mistakes. Worse yet, you order and when you get there he says they are out of what you ordered and he won't refund the money, he offers you other items that cost less than you've paid but he isn't changing his mind- you're getting the cheapest replacement item he can get away with. And, if the item is made wrong, no matter how much you point out that it is wrong and how exactly it is wrong, he pretends to not understand or he puts on an attitude and says your wrong. There is literally a sticker that prints and you can show him over and over and he still won't fix it. If they are out of what you ordered be prepared to eat whatever miscellaneous donut is left, without so much as an apology. If you modified your food and paid extra, he's not apologizing or making it right for you. You paid extra for no ice or less ice, he's filling that cup anyway and telling you that it's less than HE normally uses, even if the straw can't get past the ice and a few sips later your drink is empty. I just won't be going back, my daughters food was wrong, her drink was wrong and we had to pick different donuts all in the same trip. I'll watch the reviews and wait for them to improve and I'll head to any other place over there for now.
• JD

  janelle dunham

  2 days ago
  1.0
  ever since they got new management they never make my drink right now 💔
• SM

  Steve Musser

  Sep 22, 2025
  5.0
  My coffee was perfect
• AH

  Amber Hauschild

  Aug 31, 2025
  1.0
  Very rude employees. The employee misheard my order, then blamed me for it being incorrect. He didn't hear my order correctly then argued with me instead of just offering to immediately fix it. I wont be back to this location.
• TR

  Tannie Loucks (Ree)

  Aug 14, 2025
  1.0
  Ordered a black coffee got cream, ordered a chai latte tasted like watery flower water, no spice, worst one I have ever gotten there, food was mediocre.