Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Glendale Heights, IL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
625 reviews
5 stars
264
4 stars
86
3 stars
42
2 stars
33
1 star
200
What are people saying?
AI-generated from customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, impatient, and unhelpful.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Wait Times
Customers consistently experienced long wait times both in-store and at the drive-thru, often leading to frustration.
Food Quality
Several reviews mentioned issues with food quality, including cold items and poorly made drinks.
Staff Attitude
Feedback indicated a lack of professionalism among staff, with some being described as immature and untrained.
- AManthony morales4 days ago1.0Online says they close at 11 tried to order at 8:30 and they said theyre closed
- EHEduardo Heredia6 days ago1.0There's plenty of people and no one takes your order. The self order scree dont give you specific options you asking someone and they do care . I just walk out .unless costumer service.
- AAAliaOct 31, 20251.0Totally chaos to use drive thru takes forever to move staff has no coordination very bad service.
- JFJulie FloresOct 26, 20251.0The employees seem to rush customers while ordering, repeatedly saying “Anything else?” after each item. It comes across as impatient and makes the experience feel rushed. Because of that, they got my order completely wrong and didn’t give me a receipt. A little more patience, attention, and better customer service training would really improve the experience.
- BEBWW ElmhurstOct 16, 20255.0I picked up a mobile order. Sm frozen candy bar coffee. The employee enthusiastically said “I hope you like!” And to her…. I did! It was very charming. Drink was good, sweet, nice for an every once in a while treat :)