Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Groveland, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
802 reviews
5 stars
306
4 stars
129
3 stars
70
2 stars
56
1 star
241
- SMShaista MughalOct 12, 20251.0Very disappointed with the service at this Dunkin’ Donuts. The staff seemed unbothered and not interested in helping customers. My order took much longer than expected, and when I asked about it, I was met with attitude instead of assistance. The coffee was not what we asked for, cups were ope and we were be up dropping it in the passenger seat, worst experience ever. The drive through server does not know what he is doing. I usually enjoy Dunkin’, but this location definitely needs better customer service training. And No one picks up the phone.
- CCCleanslateOct 11, 20251.0⭐☆☆☆☆ I visited this Dunkin’ Donuts today (Store #353289, 7901 SR 50, Groveland, FL) around 12:55 PM, and the experience was terrible. I ordered a dozen donuts (6 glazed, 3 strawberry frosted with sprinkles, and 3 vanilla frosted with sprinkles) through the drive-thru. When I checked the box, most of the donuts looked squished or poked, and none of the frosted ones had sprinkles, which should have been mentioned when ordering. I spoke with the manager, Jalen, who said, “that’s how the batch came out,” which was clearly not true. When I asked for a replacement, he said there weren’t any, so I requested a refund — which he gave me — but he didn’t show any empathy or concern for how the food looked. After leaving, I called back to speak with someone higher up. A worker named Briana answered. When I explained the situation, she argued with me and then hung up. I called back, and after I could hear the manager telling her to apologize, she finally got on the phone after several minutes and said, “my bad, ma’am.” That’s not an apology — that’s attitude. The service at this Dunkin’ is completely unprofessional, and based on other reviews, it seems like this isn’t a one-time issue. Dunkin’ should really look into how this location is being managed. I won’t be returning here again.
- TWTina WraySep 30, 20255.0I love this location! Always great service and tasty food
- DDDavidSep 27, 20251.0Wait time 40 mins and all three of us order was wrong lol. Hire more people! Not the first time
- ESEduardo SalinasSep 26, 20251.0Horrible customer service disrespectful