Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve East Boston, MA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
252 reviews
5 stars
153
4 stars
44
3 stars
22
2 stars
10
1 star
23
What are people saying?
AI-generated from customer reviews
Service Issues
Many customers reported receiving incorrect orders and experiencing slow service, leading to frustration.
Staff Performance
Feedback on staff was mixed; while some praised friendly service, others noted rudeness and lack of training.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the bathrooms and food preparation areas.
Product Quality
Customers expressed dissatisfaction with the quality of food and drinks, mentioning stale items and incorrect preparation.
Positive Experiences
Despite the negative feedback, some customers enjoyed their visits, citing good coffee and efficient service during busy times.
- AAAndré AquinoOct 21, 20251.0I tried many times, but I give up!! They never understand English, if you order by mobile they do your wrong order, if you order in person they give you a wrong order!!! TERRIBLE!!!
- DHDione HeaveyOct 17, 20255.0Customer service A+++
- VSVye SoutoOct 16, 20251.0Garbage service, good luck getting anything you actually ordered.
- STStephen TAug 17, 20253.0Staff, isn't that friendelete on multiple politicians? They've served me the wrong order. Thank you. They leave expresso out for a long period of time and it don't matter whether you have a small meeting here or a lodge that you just put whatever they want in your coffee for espresso. Today today it's over 85° and I asked for a little bit of sink water and they gave me water out of a metal cup that had spoons in it that they were stirring coffee I with. The walk the water was cloudy and he wanted me to give it to my dog
- YYYknemooJun 24, 20251.0I waited about 30 minutes for a regular ice coffee this woman barely had 3 online drinks done and the place was getting full everyone waiting for their drinks and foods She even made a drink wrong and my drink wrong