Dunkin'

Reviews

• AG

  Amber Grace

  Oct 1, 2025
  2.0
  Went to drive thru today for the happy hour iced drink special, which is advertised at every Dunkin. They had a sign out. I ordered a drink and the person said “we aren’t doing that anymore”. I asked why the sign was out right next to the drive thru. They just replied we arent doing it. I said ok and just ordered my drink. ????????????????
• DD

  Darren DeMatas

  Sep 30, 2025
  1.0
  None of the employees give a darn here. This place is a total disaster. Everyone this is slow.
• RP

  Ryan Palusak

  Sep 21, 2025
  1.0
  They can never get it together in there
• RB

  Rose B

  Aug 9, 2025
  1.0
  Received the wrong food and my latte was half empty);
• CC

  CaravanKen54

  Jul 26, 2025
  1.0
  I’m writing this to tell you about the disgraceful way I was treated by the staff at this location. After a lovely morning at the beach with my dogs, I placed an order using the app (as I have multiple times at multiple locations before) for this location, which is on the way home. When I got there, the drive through was around the corner, so I walked inside. There was an older white lady taking another couple’s order, and 3 younger African American ladies completing orders and manning the drive through. I went to the section for call in orders and didn’t see mine – so I stood between that area and the register and waited. None of the 3 younger ladies offered to serve me for over 5 minutes while I just stood there (the lady at the register was still helping the couple with a long/complicated order). So, I said, “Excuse me, I called in an order, Ken, #844?” …..no response….said excuse me again, no response, finally a 3rd time the younger employee in the rainbow glasses said, “What’s the name?” To which I replied, “Ken, order #844”. The employee then asked me in a condescending tone, “What’s the last name” To which I replied, “Why is that relevant?” (again, used the app and ordered countless times, NEVER asked this, and was generally perplexed) To which she replied in even a ruder tone, “Because I have 2 Kens” (shouldn’t the order number have differentiated this? but I told her…..) At which point she said, “We Don’t have your order” – So I said,” I have an order number right here” To which the employee in the purple glasses chimed in “You need to relax and watch your tone, someone else took your order”. To which I replied, “I need to watch my tone because of your incompetence?” Then it turned into a full-blown Jerry Springer episode. The employee in Purple glasses began SCREAMING at me “You will not disrespect me!!!!” multiple times, to which I replied, “I’ll respect you when you get my order right” She lunged at me over the counter and was going to walk through the door to physically assault me, but was restrained by the employee in the rainbow glasses. The employee in the rainbow glasses then said “You need to leave, we’re not serving you” . I said, “Fine, either give me my order or give me my money back” and held up the confirmation on my phone for them to see. I repeated this multiple times, while all 3 African American employees began screaming at me, and threatened to call the police, to which I replied, “Please do” While all this was happening one of the 3 employees (did not see who) slapped my phone out of my hands. This whole thing took about 10 minutes, so I walked out of the store to check on my dogs, who were in the car. (Thankfully it was still before 9AM and cool) At this point the employee (manager?) in the rainbow glasses locked the door and would not let me or any other customers inside. We waited for the police, who said there was nothing they could do, and I’ll have to contact DD corporate for a refund. I don’t care about the $7….but I will let Dunkin’ corporate, the Better Business Bureau, the franchise owner, and anyone else who will listen know about the rude, condescending way I was treated by the staff at this location.