Dunkin'

Reviews

• AC

  Alex Chipp

  Oct 6, 2025
  1.0
  Terrible customer service at 9 am. Received chocolate milk instead of my usual iced latte.
• VP

  Von P

  Oct 2, 2025
  5.0
  Jessica has amazing customer service skills she was very nice and positive god bless her !
• TG

  taty garzon

  Sep 29, 2025
  1.0
  I just came to pick up a frozen cofee with wipe cream and a refreshener, when i picked order cofee was out off wipe cream and when i asked for it they told me to show prove on the receive that i asked for it, witch for me make not sense when i just pass by drive true, they guy with long hair make it more personal when he repeat himself if u show me the receive i can check if u asked for that. Make me feel upset and confuse when all the time I askedbfor this drink with wipe cream and they do it for me. Wont came to drive true again .
• CM

  Chrisalynn Miranda

  Sep 1, 2025
  1.0
  The past few visits have been just horrible. I order 2 plain croissants and a ice coffee. waited in the store for over 20 min to be give a coffee that had no ice and the croissants were hard as a rock. The kid behind the register when i asked him would you eat this he told me i definitely would not. They why would you give it to me. The manager was very rude. Went back today 09-01 at 11:45 in the drive drive thru this time. Sesame Street bagel with cream cheese, coffee, and some other things that I ordered for my child. Headed to the nail salon next-door as I sit down in the chair to get a pedicure, I opened my bagel and realized that the bagel is burnt and there is no cream cheese on my bagel. I go back after waiting 20 minutes on the drive-through line and now I’m standing in the store waiting 15 minutes to be given another bagel that is actually an everything bagel not a sesame bagel with cream cheese. Yes, extremely annoyed by this time because now I’ve gotten out of my nail salon chair that I had an appointment for I was waiting for so long that my nail tech took somebody else and now I’m waiting went back in there and asked her how simple is it to make a sesame seed bagel you read what it was written on the paper and give me the same thing back. She said don’t slam things. I said no I’m not slamming things. I’m extremely annoyed because this is multiple times that this has happened. This isn’t the first time Well I’m gonna give you your money back and you’re not gonna speak to me like that. I said, I work in customer service and I would dare not speak to anybody the way that your staff speaks to people. As she gave me my money back instead of correcting the situation because she was upset I told her that her staff should learn how to read because now yes I’m annoyed. Something so simple she got offended And said I know how to read nobody was referring to her. She wasn’t the one that made my bagel. This establishment is always dirty. Nothing has ever made the right way. I really miss the old person that used to run it. I’ve been coming to the Dunkin’ Donuts for over nine years, I would do not walk in there. The sad part is I was standing there and five other people walking with issues somebody didn’t get a coffee. Another person didn’t get something that they were supposed to be given. They need to get it together or they need to have somebody new coming in running it. The manager is just horrendous.
• CH

  Cory Hernandez

  Sep 1, 2025
  5.0
  Love the night crew at this Dunkin...they need to give you all a raise, Especially Michelle 🤓