Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Fort Myers, FL for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.5
527 reviews
5 stars
239
4 stars
80
3 stars
58
2 stars
29
1 star
121
What are people saying?
AI-generated from customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff while others report rudeness and unprofessional behavior from management.
Order Accuracy
Many customers have reported issues with incorrect orders, including missing items and wrong drinks, leading to frustration.
Cleanliness and Atmosphere
The store is generally noted for being clean, but some customers have expressed concerns about unsanitary practices.
Product Quality
While some customers enjoy the food and drinks, others have complained about stale items and inconsistent quality.
Staff Attitude
Staff attitude varies significantly; some employees are described as friendly and attentive, while others are reported to be rude and dismissive.
- BBBrittanyOct 24, 20252.0I literally watched someone carry drinks over the top portion with her fingers in the rim of the cup touching the inside and into the actual beverage itself. She herself was nice, but this is a health code violation. Bare hands! No ma'am. Ridiculous.
- LHLaurie HOct 14, 20255.0I never had a problem at this location. Close to work. Great service!
- SASara AndersenOct 9, 20255.0This is my favorite Dunkin location. They always get my order right and the staff are wonderful. They’re always polite and upbeat when I come through the drive thru. They’re also pretty active in the community, they’ve helped out with teacher appreciation days and trunk-or-treat events. Love them!
- DMDAVID MAYHOODAug 24, 20255.0I had the pleasure of being served by Emma at the Dunkin’ Donuts, on Daniels and I can honestly say she turned an ordinary coffee stop into an outstanding experience. From the moment I stepped in, Emma greeted me with such genuine warmth and a bright smile that it immediately lifted my mood. Even with a line of customers, she stayed calm, kind, and completely focused—making sure everyone felt seen and valued. My order was spot-on (thank you, Emma!), and the service was fast without ever feeling rushed. But what really stood out was her attitude—friendly, attentive, and truly caring. She remembered a few regulars by name and went out of her way to make everyone feel welcome. Emma isn’t just doing her job—she’s creating a positive atmosphere that keeps people coming back. Dunkin’ is lucky to have her on the team, and I hope she gets the recognition she deserves. Thanks again, Emma—you absolutely made my day!
- AAAnonymousAug 22, 20251.0I had a very disappointing experience with this location. The manager, Phillip, is extremely unprofessional. He was not only rude to customers but also to his own staff. I personally witnessed him cussing at an employee and treating her so disrespectfully that she walked out on the job. No one deserves to be treated that way, especially in front of others. A manager should set an example of respect and professionalism, and Phillip clearly fails to do so.