Customer Service
The staff is frequently praised for being friendly, efficient, and attentive, with specific mentions of managers like Samiey and Christian providing exceptional service.
Cleanliness
Customers consistently note that the restaurant is clean and well-maintained, contributing to a pleasant dining atmosphere.
Order Accuracy
While many reviews highlight that orders are usually correct, there are several complaints about incorrect or missing items, particularly during busy times.
Product Quality
Feedback on food quality is mixed; while some customers enjoy fresh donuts and coffee, others report stale items and inconsistent drink preparation.
Drive-Thru Experience
The drive-thru service receives mixed reviews, with some praising speed and efficiency, while others mention long wait times and issues with order accuracy.