Customer Service
Feedback indicates a mix of positive and negative experiences with staff, with some customers praising friendly service while others report rudeness and unprofessional behavior.
Product Quality
Many customers expressed dissatisfaction with the quality of food and drinks, citing stale donuts, poorly made coffee, and incorrect orders.
Cleanliness
Several reviews mention issues with cleanliness, particularly in restrooms, which were described as dirty and poorly maintained.
Speed of Service
Customers noted inconsistent service speed, with some praising quick service while others experienced long wait times and confusion with mobile orders.
Overall Experience
The location has a mix of loyal customers who appreciate the service and product quality, but many others report negative experiences that deter them from returning.