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Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Willoughby Hills, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Rude employees and their serving old food and drinks with spoiled products. Terrible
TS
Tom Speelman
Sep 25, 2025
1.0
this dunkin used to be great and now it’s gone completely done hill. they never actually have anything ready for you on time or when they’re supposed to. it’s an unnecessary hassle early in the morning
X0
X0 til we 0verdose
Sep 19, 2025
1.0
food was severely under cooked. it’s like they just tossed it in the microwave for 1 minute then threw it in the bag. 0/10, don’t recommend. this is the worse dunkin ive been too
MN
Mystic N
Sep 18, 2025
2.0
Stopped in for a coffee after work and asked for it strong, with milk and sugar. The drink came out looking like there was no milk, and when I politely asked for a pump more, the employee gave me a nasty, bothered look. That kind of attitude ruins a customer’s day. If you’ve got something to say, use your words—not your face. Customer service should always be professional.
MF
Money First
Sep 16, 2025
1.0
I was just at this Dunkin’ Donuts and had a really disappointing experience. First, they gave me the wrong order. When I finally got my croissant, it was so hard that if you squeezed it, it would crumble into pieces. I went back to get it replaced, and instead of good customer service, the staff acted like they couldn’t hear me when I spoke up about the issue. After all that, the replacement they gave me was burned. Very frustrating and unprofessional.